We want you to love your new shoes. If you don't, we keep things simple.
Wear them around the house or take them out into the wild for up to 30 days. If they don't meet your expectations, simply notify us in writing within 30 days, send 'em back and we'll give you a mulligan (return or exchange).
Submit a return request within 30 days of receiving your shoes and you can expect the following.
|New and Unworn||Refund or Exchange||We Pay|
|Put to the Test||
Refund or Exchange
Full details and T&C can be found here.
All orders ship next business day. Orders received over the weekend will ship the following Monday as our warehouse is closed Saturday, Sunday and public holidays (we're playing golf).
Orders over $150
|Orders under $150||$5.95|
|Express Shipping||$20.00 (optional)|
Hi, what are the sizes? US or UK or other?
All TRUEs are based on US sizing. Always great to measure your foot to understand how your feet fit with TRUEs sizing. Most people find they need to go up 1/2 to a whole size compared to the usual shoes.
Reach out if you need any further help with finding the right model or size.
GOLF, WALKING, BUSINESS CASUAL, EVERYDAY LIFE
E-2E Very Wide
"These were super comfortable the minute I put them on. Like wearing a pair of your favourite old slippers, but with grip. And they're waterproof! I'm definitely a TRUE convert."
True Lux Knit
Very good experience will purchase again
True Lux Knit
I have played golf in them twice and find them very comfortable. Slightly narrower than the other Trues I bought but still good. Would certainly buy again. Bill
Great shoes on and off the course!
Very happy with the purchase and service.
Casual & Golf
Shoes I can wear all day. Wear them to golf and then throughout the round. They look good with most outfits and are very comfortable.
Comfortable, breathable, fits a bit smaller than the True OG, I wear a 10.5 in that, 11.5 in this
9/10 - Very impressed with the green packaging and shoe quality
Excellent product very happy great service Highly recommend Jack Oliver Golf
Great customer service
I loved my True Lux knits, however, they weren't as waterproof as I needed. I sent them back and received prompt personalised emails regarding my warranty claim. After testing the shoe, I was upgraded at my request for a waterproof shoe, to the True Lux Pros free of charge. The Pros are fantastic and suit my wider foot just like the knits did. I've dealt with Adidas recently and their returns process and timeframes are abominable. Very happy customer here!
New TRUE Lux Knit
Very good shoes and the service from Jack Oliver Golf is second to none!
Sensational, one who has 20 plus pairs of golf shoes these match the big brands, next buy/try will be golf gloves, very happy with my purchase and will be back
True Lux Knit
Great looking and very comfortable, quality shoes, helps make the walk playing easier on the body.
Best golf shoes
Wear them on the course or out - that’s what I do. That’s why I bought a second pair. Recommend going half a size up though.
These were super-comfortable the minute I put them on, It's like wearing a pair of your favourite old slippers, but with grip and they are waterproof! Ordered a half size bigger to be safe and they are perfect. I'm definitely a TRUE convert.
Awesome Golf Shoes
Super comfortable from first wear. Now use them as my day to day walking shoe. Great Shoes.
Great shoes, comfort with style , be wearing for a month now on course and extremely happy with my True Gov Shoes