We want you to love your new shoes. If you don't, we keep things simple.
Wear them around the house or take them out into the wild for up to 30 days. If they don't meet your expectations, simply notify us in writing within 30 days, send 'em back and we'll give you a mulligan (return or exchange).
Submit a return request within 30 days of receiving your shoes and you can expect the following.
CONDITION | OPTIONS | POSTAGE |
New and Unworn | Refund or Exchange | We Pay |
Put to the Test | Refund or Exchange |
You Pay |
Full details and T&C can be found here.
All orders ship next business day. Orders received over the weekend will ship the following Monday as our warehouse is closed Saturday, Sunday and public holidays (we're playing golf).
RATES
Orders over $150 | Free |
Orders under $150 | $5.95 |
Express Shipping | $20.00 (optional) |
NZ Shipping | $20.00 |
Visit our Shipping page for further details and frequently asked questions.
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Hi, what are the sizes? US or UK or other?
Hi Greg,
All TRUEs are based on US sizing. Always great to measure your foot to understand how your feet fit with TRUEs sizing. Most people find they need to go up 1/2 to a whole size compared to the usual shoes.
Reach out if you need any further help with finding the right model or size.
Cheers,
Designed For
GOLF, WALKING, BUSINESS CASUAL, EVERYDAY LIFE
Weight
335gHeel Drop
6mmClimate
Width
D-E Wide
E-2E Very Wide
2E-3E
Stability
★★★★★
"These were super comfortable the minute I put them on. Like wearing a pair of your favourite old slippers, but with grip. And they're waterproof! I'm definitely a TRUE convert."
#foretheplanet
reusable shoe bag
Every pair of TRUEs ships in a reusable shoe bag in lieu of the traditional cardboard box. Better for the environment, better for you. Image shown is an example, bag style may vary.
