We want you to love your new shoes. If you don't, we keep things simple.
Wear them around the house or take them out into the wild for up to 30 days. If they don't meet your expectations, simply notify us in writing within 30 days, send 'em back and we'll give you a mulligan (return or exchange).
Submit a return request within 30 days of receiving your shoes and you can expect the following.
CONDITION | OPTIONS | POSTAGE |
New and Unworn | Refund or Exchange | We Pay |
Put to the Test | Refund or Exchange |
You Pay |
Full details and T&C can be found here.
All orders ship next business day. Orders received over the weekend will ship the following Monday as our warehouse is closed Saturday, Sunday and public holidays (we're playing golf).
RATES
Orders over $150 | Free |
Orders under $150 | $5.95 |
Express Shipping | $20.00 (optional) |
NZ Shipping | $20.00 |
Visit our Shipping page for further details and frequently asked questions.
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I am looking for winter golf shoes, that would need to be water proof (ladies), do you have anything water proof?
The All Day Ripstop is water repellant on a dewy morning and light rain, but if you are after a full waterproof TRUE for the winter, check out the waterproof shoe collection here.
TRUE ON TOUR
CHRISTINA KIM
Christina embodies the TRUE mantra, live TRUE - be yourself. After transitioning from metal spikes, TRUE was the only brand that provided ample tread and reduced slipping - and we're proud to be on her team.
Favourite TRUEs: All Day Ripstop, Lux Pro


#foretheplanet
reusable shoe bag
Every pair of TRUEs ships in a reusable shoe bag in lieu of the traditional cardboard box. Better for the environment, better for you. Image shown is an example, bag style may vary.